Helping young people fulfil their potential

Our Team

• Sue Maskrey

  CEO

  With almost 20 years of experience in the charity sector, Sue has dedicated her career to supporting young people to achieve their potential. Sue spent more than a decade helping to establish education charity Brightside as a national authority on mentoring, and more recently headed up Hackney-based charity Inspire, celebrating and furthering the diversity and talent of local young people in East London.

• Rachel Morgan

  Strategic Head of Wales

  Rachel has 20 years’ experience across the charity and education sectors, spanning executive and non-executive roles. She has particular expertise in building meaningful, reciprocal partnerships and engaging stakeholders from diverse industries around social purpose and social value. A consistent thread throughout her career has been a focus on young people, education and equity of opportunity.

  Based in Wales, Rachel joined Working Options in January 2026 and is proud to be part of our dynamic, successful team, working to empower young people in Wales.

• Claire McMaster

  Head of Programme & Operations

  After graduating with a BA (Hons) in French and European Studies, Claire gained a Postgraduate Certificate in Education. She joins Working Options in Education with 23 years of teaching and education leadership experience. Her roles as Headteacher and more recently, supporting young people on their journeys through Initial Teacher Training and Apprenticeships have enabled Claire to bring her insight into education and share the experience she has gained in supporting, teaching and guiding young people on their path to succeed.

• Jamie Kemp

  Senior Partnerships Manager

  With over 15 years experience working in the charity sector across a range of disciplines including youth outreach, account management, corporate fundraising and marketing and communications both domestically and internationally, Jamie has always been driven to work in environments that support those in need.

  Having led multi-award winning campaigns, transformational 6 and 7 figure partnerships alongside projects working with celebrities, influencers and media agencies, Jamie brings a wealth and breadth of experience to Working Options.

  Jamie’s personal history as a beneficiary of a youth engagement charity gives him a key understanding of the importance of Working Options and aligns with his relentless drive to support young people to unlock their potential.

• Claire Robinson

  Project Coordinator

  Following a range of work experience after leaving school, teaching maths was the route that captured Claire’s heart and interest. This paved the path for study in Liverpool at LJMU, later graduating with a BA Hons degree in Primary and Secondary Maths Education. Claire went on to teach and lead maths in schools in Bedfordshire and Liverpool for thirteen years, alongside contributions to teacher training programmes at Schools Direct, Liverpool Hope and LJMU.

  Dedicated to ensuring young people are given choice, Claire went on to work as a Quality Manager at the Tutor Trust, working predominately with widening participation groups at universities to train as maths tutors, ensuring young people from all backgrounds have access the support they need. As Project Coordinator at Working Options, Claire is delighted to be continuing to help young people by shaping confident, capable, and informed individuals who are better prepared for the future.

• Aimée Vickery

  Project Manager (maternity cover)

  In 2019, I graduated with a degree in Egyptology and Ancient History from Swansea University. After University, I completed four weeks of excavation work in Luxor, Egypt. It was here that I realised my passion for educating others, regardless of background or status. I went on to complete my PGCE in Secondary History and began my career as a History and Humanities teacher in South Wales.

  Throughout my years of teaching, I have encouraged pupils to develop their skills and shown how these can be implemented successfully in a real-world context. I am excited to be a part of the Working Options mission – to empower young people to meet their goals, and to provide them with the opportunities and experiences necessary to better themselves and their future.

• Oliver Oldman

  Digital Content Creator

  Oliver is a visual content specialist. Having most recently studied Documentary Filmmaking, he has a keen awareness of the importance of personal experiences in media. He found a niche in corporate purpose video projects, but began by promoting cooperative public space initiatives and running free classes on filmmaking basics.

  With grand plans on the value of social media and conscious digital consumption, Oliver has come on board to help build an online presence of truly accessible resources.

• Emma Moule

  Project Coordinator Wales

  With a background in social work, Emma has focused primarily on supporting adults with disabilities. She began her career as a Social Work Assistant, completing a BA (Hons) Social Work via the Open University to gain valuable experience while studying.

  After a career break to raise her two children, she volunteered with various charities, including as a foster carer for a Welsh animal charity to support her passion for animal welfare. Her most recent role was as a Family Liaison Officer at a local comprehensive school, where she identified gaps in support and the need to connect students with industry professionals to explore career options and build employability skills.

  Passionate about empowering individuals, Emma believes in the power of knowledge and is dedicated to helping others make informed decisions that will help them achieve their goals.

• Evie Gretton

  Project Manager

  With a keen interest in the academic/vocational divide in education transitions, and influential factors in educational decision making, Working Options is a great fit for Evie to further develop her interest and contribute to a mission ensuring all young people have real life opportunities to explore their career aspirations.

  Having graduated from the University of Leeds with a degree in Sociology, and then completing her master’s in Social Justice and Education, Evie has previously worked in apprenticeship recruitment, as well as provided careers advice and support to learners looking to upskill and change career.

• Joseph Rutter

  Project Coordinator

  After completing a PGCE in Post 16 Education and Training, Joe worked as a Careers Tutor in Sixth Form Colleges, ensuring the careers curriculum provided learners with the knowledge and skill set to achieve success in both their personal and professional development, embedding equality and diversity throughout their tutorial programme and ensuring their voices were heard.

  Joe then progressed into the role of Careers Adviser within the government’s Lifetime Skills Guarantee – Skills Bootcamp provision. Here he worked with adults across a wide range of sectors to upskill their working knowledge of Project Management, IT and Cyber Security, coaching them to build their confidence when undertaking a career change or promotion and highlighting their key transferable skills and experience.

  Joe’s passion for careers education comes from wanting every individual to see their true professional potential, with tailored support along the way.

• Christopher Mann

  Project Coordinator, North Wales

  Since graduating from Bangor University with a degree in Sports Science, Christopher have been able to pursue his passion of working within the sports technology retail industry at Garmin where he had the opportunity to explore a fast-paced retail sales environment, as well as working for Beicio Cymru, focusing on growing cycling in communities and clubs in North Wales.

  His background in Sport Development and pursuing his passion as a career have put him in a brilliant position to make a positive impact in North Wales with Working Options. The charity’s work in showing young people they can turn their passions into careers – and empowering, inspiring and informing them along the way – is something Christopher is privileged to be part of.

• Neil Cowley

  Project Coordinator, North Wales

  Since gaining a degree in Outdoor & Science Education at Liverpool John Moores University, Neil has worked as an educator in both local government and the charity sector for 28 years. He has provided curriculum support and enrichment in areas such as Outdoor Learning and STEM.

  Neil has also worked with large corporations and national sports teams exploring and enhancing their dynamic team effectiveness.

  He is passionate about helping young people explore and achieve their potential, and is excited about the profound impact Working Options has on the lives of young people, particularly in Wales.

• Miriam Khan

  Programme Coordinator Wales

  Miriam graduated in 2024 with a BA (Hons) in English Literature from Swansea University and went on to pursue a Master’s degree in Literature, specialising in Victorian Gothic classics.

  While studying at Swansea University, she worked in retail, an experience that helped her develop a strong awareness of both customer and staff needs. These skills proved valuable in day-to-day student life and continue to support her professional development. Through this role, Miriam built strengths in commitment, high-quality customer service, relationship management, empathy, and problem-solving.

  During her time at Swansea University, Miriam also became a Content Creator intern at Working Options. In this role, she explored a new creative avenue, gaining valuable skills and experience in filming and content creation. She worked closely with teams across England and Wales to develop fresh content and ideas that kept audiences engaged and inspired.

• Natalie Howell

  Volunteer Manager

  Becoming a mentor to school-aged pupils while at university sparked Natalie’s lasting commitment to equity and accessibility. She began her career in Student Services at the University of Reading and has since worked across education and employability, heritage and community, and suicide prevention.

  Volunteers have always been at the heart of Natalie’s work, with a focus on creating experiences that are both fulfilling and genuinely impactful. A consistent thread throughout her career is social mobility, from working with rural communities to supporting undergraduates into employment through professional mentoring. Natalie is a strong advocate for Equity, Diversity and Inclusion, volunteering with disability-advocacy charities and continually seeking ways to empower others to reach their full potential.

• Susanna Plummer

  Head of Marketing

  Susanna is a professional storyteller, working with and for charitable organisations for over 15 years. Her background is in charity arts MarComms, communicating social impact.

  After studying History and then Museum and Heritage Management she has worked for organisations including the UK’s first children’s charity, the educational trust of a 500-year-old Elizabethan estate (of a chap best known as Lord Melchett from Blackadder II), and as the Head of Marketing and Communications for the home and gallery of a Victorian superstar who believed in the power of art and philanthropy to change society.

• Roxie Ford

  Project Manager Wales (currently on maternity leave)

  After achieving a First-class English Language and Literature degree from Cardiff University, I went on to complete my PGCE at the University of Worcester. I then began my career as a Year 6 teacher in Worcestershire, fulfilling my ambition to inspire the next generation.

  Following a relocation back to Wales, I undertook a Project Manager role for a disability charity. This involved teaching disabled students in schools and colleges the skills needed to campaign and advocate for disability rights in their community.

  Throughout my career, I have been committed to helping students exceed their potential. I believe that Working Options is a brilliant opportunity for me to continue making a difference to student’s lives and leave a lasting impact.

  As the Project Manager Wales, my goal is to bring Working Options to the forefront of secondary schools throughout the country, with the aim of providing students with the skill set and confidence to thrive in the world of work.